Returns

At Amarte, we strive to create products that consumers love. As part of our commitment to excellence, we offer a free 60-day return policy on all domestic orders placed on our website. If you are not completely satisfied with any Amarte product for any reason you may return it free at any time for a full refund of the products purchased.

Pre-authorization is required on all returns (products returned to our warehouse that have not received pre-authorization will not be accepted for a refund). To inquire about making a return, please contact the Amarte Help Desk at hello@amarteskincare.com. Once you have received authorization, we will email you a prepaid return shipping label. The shipping label we provide MUST be used to make your return. You will receive your refund or be shipped your exchanged product once we receive your return back in the warehouse.

We work diligently to make sure that your refund is processed as quickly as possible. It takes approximately 5-7 business days for returns to arrive back into our warehouse depending on where you are shipping from. Once the package is received and inspected, we are able to submit for you to be refunded immediately. Once we have submitted your refund, you will receive an email confirming that your refund has been processed. Refunds typically take 3-5 business days to post back to your account.